Crisis Intervention, Counseling, and Hotlines


Crisis Support and Hotlines

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   If you are in need of immediate help and assistance, phone 911 especially where safety of life is involved.  If you need someone to talk with in confidence, you may find these crisis hotlines of value.

Counseling and Professional Services

    SpectrUm Health Care 928 634 2236 provides Crisis services, Counseling Services, Family Services and Psychiatry as needed.  Address 8 E Cottonwood St.,  Cottonwood, Arizona 86326   Additional offices in Camp Verde, Cottonwood, and Sedona.
   Online counseling support is available at  All About Counseling
   Pastoral help and support is available from the Cottonwood SDA Church.  Click on Contact Us.

Hotline care and Crisis Intervention 

Cancer

Cancer Information Service: 800-422-6237

Look Good/Feel Better: 80033ABTEC a free public service program for women undergoing cancer experiencing appearance side effects.

Child abuse

ChildHelp USA National Child Abuse Hotline: 800-4-A-CHILD (422.4453) or 800.2.A.CHILD (222.4453, TDD for hearing impaired).

Provides multilingual crisis intervention and professional counseling on child abuse. Gives referrals to local social service groups offering counseling on child abuse. Operates 24 hours, seven days a week.

COVID 19 Counseling and Public Information

Department of social services for public to access information:

  • 800-345-KIDS: Provides information concerning children available for adoption and other children's programs
  • 800-342-3009: Access to general information regarding Department programs and HEAP Hotline
  • 800-732-5207: Day Care Complaint Line
  • 800-342-3720: Child Abuse Hotline

National Child Abuse Hotline: 1-800-25-ABUSE

Crisis Intervention/Suicide

Boys Town Suicide and Crisis Line: 800-448-3000 or 800-448-1833 (TDD)

Provides short-term crisis intervention and counseling and referrals to local community resources. Counsels on parent-child conflicts, marital and family issues, suicide, pregnancy, runaway youth, physical and sexual abuse, and other issues. Operates 24 hours, seven days a week.

Covenant House Hotline: 800-999-9999

Crisis line for youth, teens, and families. Gives callers locally based referrals throughout the United States. Provides help for youth and parents regarding drugs, abuse, homelessness, runaway children, and message relays. Operates 24 hours, seven days a week.

Domestic Violence

National Domestic Violence Hotline: 800-799-SAFE /800-799-7233 and 800-787-3224 (TTY).

24-hour-a-day hotline, Provides crisis intervention and referrals to local services and shelters for victims of partner or spousal abuse. English and Spanish speaking advocates are available 24 hours a day, seven days a week. Staffed by trained volunteers who are ready to connect people with emergency help in their own communities, including emergency services and shelters.

The staff can also provide information and referrals for a variety of non-emergency services, including counseling for adults and children, and assistance in reporting abuse. They have an extensive database of domestic violence treatment providers in all US states and territories. Many staff members speak languages besides English, and they have 24-hour access to translators for approximately 150 languages. For the hearing impaired, there is a TTY number. This is a great resource for anyone--man, woman or child--who is experiencing or has experienced domestic violence or abuse, or who suspects that someone they know is being abused.

Eating and Associated Disorders

National Association of Anorexia Nervosa & Associated Disorders (ANAD): 847-831-3438 (long distance)

National Mental Health Association: 800-969-6642 9AM-5PM Mon-Fri information on mental health topics and referrals, access to an info specialist

Elder Abuse

Elder Abuse Hotline: 800-252-8966

Alzheimer's Association Hotline: 800-621-0379 8:30AM-4:00PM, Mon-Fri information and referral services, free brochures

HIV/AIDS/Sexually Transmitted Diseases

The CDC (Center for Disease Control) National Prevention Information Network: 1-800-458-5231 9AM-6PM Mon-Fri includes info on new medicines, treatment trials, HIV & AIDS, with info specialists avail. to answer questions; also at  www.CDCNAC.org (CDC National Aids Clearinghouse)

National AIDS Hotline: 800-342-AIDS (2437)

Information and referrals to local hotlines, testing centers, and counseling. Open 24 hours, seven days a week.

AIDS Hotline in Spanish: 800-344-SIDA (7432) Open 8 a.m. to 2 a.m. Eastern Standard Time, seven days a week.

AIDS Hotline for the Hearing Impaired: 800-243-7889 (TDD) Open 10 a.m. to 10 p.m. Eastern Standard Time, Monday through Friday

National Sexually Transmitted Disease Hotline: 800-227-8922 Information and referrals to free and low-cost public clinics. Operators can answer general questions on prevention, symptoms, transmission and treatment of sexually transmitted diseases. Open 8 a.m. to 11 p.m. Eastern Standard Time, Monday through Friday.

Sexually Transmitted Disease & AIDS/HIV Information Hotline: 800-332-2437, TTY - 800-332-3889 (Ohio)

Parent Hotline

1-800-840-6537: Parent Hotline is a website dedicated to helping families who are in a crisis situation. It lists behaviors for parents to be aware of such as drug use and a questionnaire on if a child is in need of intervention. Very resourceful site.

Poison Control

Poison Control Any Kind of Substance: 800-662-9886

Poison Control: 800-222-1222

Rape

Nationwide RAINN National Rape Crisis Hotline: 800-656-4673

Runaway/Exploited Children

Missing Children Network: 800-235-3535

Thursday's Child's National Youth Advocacy Hotline at 1 (800) USA KIDS

National Hotline for Missing and Exploited Children: 800-843-5678

Operates a hotline for reporting missing children and sightings of missing children. Offers assistance to law enforcement agents. Hours of operation are 7:30 a.m.-11 p.m. Eastern Standard Time.

National Runaway Switchboard: 800-621-4000

Provides crisis intervention and travel assistance to runaways. Provides information and local referrals to adolescents and families. Gives referrals to shelters nationwide. Also relays messages to, or sets up conference calls with, parents at the request of the child. Operates 24 hours, seven days a week.

Child Find of America Hotline:  800-I-AM-LOST (426.5678)

Looks for missing and abducted children. Operators available 9 a.m. to 5 p.m. EST Monday-Friday. Voicemail on evenings and weekends with calls returned.

CONFIDENTIAL Runaway Hotline: 800-231-6946

Parent Abduction Hotline: 800-292-9688

Provides crisis mediation in parental abduction. Provides prevention information and referrals to local agencies. Operators available 9 a.m. to 5 p.m. EST Monday-Friday. Voicemail on evenings and weekends with calls returned.

Substance Abuse/Alcoholism

24/7 Drug and Alcohol Rehab Referral Service (Private, High End Facilities) 1-800-521-7128

24 Hour Drug Addiction Hotlines

Drug rehab referral services; includes large list of drug-specific helplines and hotlines.

24 Hour Alcohol Abuse Recovery Hotline

Alcohol rehab referral services; includes state and local hotline information and treatment center facility locator.

The Alcohol & Drug Addiction Resource Center 1 800 390 4056

Boys Town National Hotline  800-448-3000

National Drug Information Treatment and Referral Hotline:  800-662-HELP (4357)

Information, support, treatment options and referrals to local rehab centers for any drug or alcohol problem. Operates 24 hours, seven days a week.

National Cocaine Hotline: 800-COCAINE (262-2463)

Information, crisis intervention, and referrals to local rehab centers for all types of drug dependency. Operates 24 hours, seven days a week.

Al-ateen: 800-352-9996

Alcohol Abuse and Crisis Intervention: 800-234-0246

Alcohol and Drug Abuse Helpline and Treatment: 800-234-0420

Alcohol Hotline Support & Information: 800-331-2900

Youth

National Youth Crisis Hotline: 800-442-HOPE (4673)

Provides counseling and referrals to local drug treatment centers, shelters, and counseling services. Responds to youth dealing with pregnancy, molestation, suicide, and child abuse. Operates 24 hours, seven days a week.

The American Counseling Association recommends Five Ways to help with coping AFTER a crisis situation.

  1. Recognize your own feelings about the situation and talk to others about your fears. Know that these feelings are a normal response to an abnormal situation.
  2. Be willing to listen to family and friends who have been affected and encourage them to seek counseling if necessary.
  3. Be patient with people; fuses are short when dealing with crises and others may be feeling as much stress as you.
  4. Recognize normal crises reactions, such as sleep disturbances and nightmares, withdrawal, reverting to childhood behaviors and trouble focusing on work or school.
  5. Take time with your children, spouse, life partner, friends and co-workers to do something you enjoy.